Issue - meetings
Service Performance Report Q3 2025-26
Meeting: 16/04/2026 - Cabinet (Item 226)
226 Service Performance Report 2025-26 Quarter 3 
PDF 741 KB
Purpose
To provide an update on progress on the Council’s priorities and service performance for Q3 2025 -26.
Recommendation
That Cabinet resolves to:
1. Note overall progress on the Council priorities and service performance for 2025-26 Q3 (October-December 2025).
Additional documents:
- Annex A - Corporate Plan Action Tracker UPDATED, item 226
PDF 65 KB
- Annex B - Council Priorities Report, item 226
PDF 359 KB
- Annex C - Performance Indicator Report UPDATED, item 226
PDF 2 MB
- Webcast for Service Performance Report 2025-26 Quarter 3
Decision:
The purpose of this item was to provide an update on progress on the Council’s priorities and service performance for Q3 2025 -26.
Councillor Mike Evemy, Leader of the Council, introduced the report, highlighting that high-performing front-line public services were critical to supporting residents, businesses and communities. He explained that the service performance report was intended to identify variations from expected performance at the earliest opportunity to enable targeted intervention and improvement.
The report updated Members on key service activity and performance during the period, including progress on the Council’s response to the Government’s Local Government Reorganisation proposals, the establishment of the Climate Board, installation of electric vehicle charging points in Council car parks, the capital fleet replacement programme, the Regulation 18 Local Plan consultation, and positive outcomes from the leisure contract.
Cabinet NOTED the overall progress on the Council priorities and service performance for 2025-26 Q3 (October-December 2025).
Minutes:
The purpose of this item was to provide an update on progress on the Council’s priorities and service performance for Q3 2025 -26.
Councillor Mike Evemy, Leader of the Council, introduced the report, highlighting that high-performing front-line public services were critical to supporting residents, businesses and communities. He explained that the service performance report was intended to identify variations from expected performance at the earliest opportunity to enable targeted intervention and improvement.
Members were advised that the report had previously been considered by the Overview and Scrutiny Committee. Key areas of delivery during the period included the Council’s response to the Government’s request on local government reorganisation, the first meeting of the Climate Board, the introduction of electric vehicle charging points in car parks, progress on fleet replacement, completion of the Regulation 18 consultation on the Local Plan, and improved performance under the leisure services contract.
Members commented positively on officer performance, in particular noting the achievement of full inspection of high?risk food premises, strong waste and recycling performance in a challenging national context, and progress on fleet replacement, including procurement, preparation for flexible plastics collection and transition to HVO fuel. Members also welcomed improved leisure services performance, increased memberships and participation, and the wider health and wellbeing benefits arising from this. It was further noted that increased car park usage continued to support the funding of discretionary services.
Cabinet NOTED the overall progress on the Council priorities and service performance for 2025-26 Q3 (October-December 2025).