Issue - meetings

Q2 Performance Report

Purpose

To provide an update on progress on the Council’s priorities and service performance.

Recommendation

That Cabinet resolves to:

1. Note overall progress on the Council priorities and service performance for 2023-24 Q2.

Additional documents:

Minutes:

The purpose of the report was to provide an update on progress on the Council’s priorities and service performance.

The Chief Executive, Rob Weaver, introduced the report and outlined the following points:

It was noted that the following services were above their targets: Council Tax collected, Non-domestic rates collected, processing times for Council Tax (change of events), Housing Benefit overpayment (due to local authority), Customer Satisfaction Rates and visits to leisure centres.
Land Charge searches had improved significantly to 93% against a target of 90% since the previous quarter, which represented the work done to bring the service back to target.
The following services were working back towards target: New Claims for Council Tax support, Missed bins per 100,000 and Affordable homes delivery targets.
It was noted in some other highlights that the Crowdfund Cotswold scheme continued to perform well with 4 schemes seeking community funding and 3 seeking verification.
In September that the Council’s partnership with MakeMyHouseGreen launched to encourage the installation of solar panels which was continuing to go well.

It was outlined that Overview and Scrutiny Committee had examined the report and some useful feedback had been received around the reporting of Council Tax from a quarterly basis to an annual basis. There were also comments around providing additional narrative for the Action Tracker at the end of the report which would be included.

It was welcomed by Cabinet that the visits to leisure centres and gym memberships have increased following the new provider Freedom Leisure taking over the contract.

It was outlined that the work being done to collect and support residents with Council Tax was welcomed during this difficult time.

It was reaffirmed that the report demonstrated some of the work being done beyond the statutory services being provided.

The Cabinet wished to put on record the work being done within the waste collection services during some very difficult weather conditions. The Leader also asked the Chief Executive to pass on thanks to all staff across the Council and its partners.

RESOLVED: That Cabinet:

1. NOTED the overall progress on the Council priorities and service performance for 2023-24 Q2.

Meeting: 28/11/2023 - Overview and Scrutiny Committee (Item 10)

Webcast for 28/11/2023 - Overview and Scrutiny Committee

10 Q2 Performance Report PDF 126 KB

Purpose

To provide an update on progress on the Council’s priorities and service performance

Recommendation

That Cabinet resolves to:

1. Note overall progress on the Council priorities and service performance for 2023-24 Q2.

Invited

Cllr Joe Harris, Leader of the Council

Robert Weaver, Chief Executive

Additional documents:

Minutes:

The Chief Executive Officer introduced the report, and provided highlights, including;

Work had been undertaken on transitioning services from the GFirst Local Enterprise Partnership, including the funding of the growth hub.
Another round of the Holiday Activity and Food (HAF) programme had been undertaken, to deliver food and activities for eligible children across the district over the holidays.
The Collaboration Agreement entered into by the Council and Bromford Housing to deliver the Down Ampney housing development had been delayed due to drainage concerns, but progress was now underway with drawings approved by members and a Planning Application due to be submitted in November.
“Spotlight on Planning" Town & Parish Council Forum events were held during September in Cirencester and Moreton in Marsh.

Members discussed the report and raised the following points, which the Chief Executive Officer stated written responses would be provided to;

‘Deliver our Climate Change Action Plan’ was considered to be off-target, but did not contain an update, could this be provided?
On the asset management strategy, the report stated that costs were being finalised with the consultant, Members asked for more details on this cost.
The ‘Make My House Green’ scheme was considered to be a success, what were the KPIs and the business arrangement with MakeMyHouseGreen regarding any discounts offered or fees paid to CDC?
Who were the the installers for the EV charging points?
‘Work with Ubico to adopt ultra-low emission vehicle technology’, as the delivery of this was constrained by the technology available, should the action be removed?
Further details were requested on the ecological emergency work, in relation to what this included?
More details in the narrative were requested generally, and the Chief Executive Officer stated that this would be taken forward for future reports.
Further details were requested on decarbonisation, and work to deliver decarbonisation, including a member briefing. The Chief Executive Officer stated that in light of the decision not to recruit a replacement sustainable transport officer, the Council were working alongside the County Council, to ensure that this policy was still being carried out.

Members also asked for clarification on the council tax collection targets, these were clarified by officers as being cumulative targets.

The Democratic Services Officer added that Member training had been arranged on Biodiversity Net Gain and Retrofitting Historic Buildings but was not aware of decarbonisation training, and would follow this up with the Head of Climate Action.

RESOLVED: To note the report.

Issue - meetings

Q2 Performance Report

Meeting: 07/12/2023 - Cabinet (Item 206)

Meeting: 28/11/2023 - Overview and Scrutiny Committee (Item 10)

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